Store Policy

CUSTOMER CARE

 

ORDERS ARE PREPARED AND DISPATCHED WITHIN 7 WORKING DAYS. ORDERS PLACED DURING WEEKENDS AND HOLIDAYS GET ATTENDED AS SOON AS WE OPEN. 

PERSONALISED ITEMS TAKE UP TO 14 DAYS TO BE DISPATCHED.

YOU CAN RETURN OR EXCHANGE ANY PRODUCT WITHIN 7 DAYS OF RECEIVING IT AS LONG AS THE TAGS ARE INTACT.

*Please be aware that, in accordance with the General Terms and Conditions of Sale, personalised items may not be returned or refunded.

WE SHIP WORLDWIDE.

FREE STANDART DELIVERY TAKES UP TO 10 WORKING DAYS ACROSS EUROPE. (DUE TO COVID DATES OF DELIVERY MAY SHIFT FURTHER )

OTHER REGIONS DELIVERY DEPENDS ON THE SERVICES USED IN EACH COUNTRY.

OUR CUSTOMER CARE OFFER PERSONALISED ADVICE AND ANSWER TO YOUR QUESTIONS ON WEEKDAYS FROM 10 a.m. to 6 p.m. and SATURDAY from 10 a.m. to 3 p.m. on + 30 6950071717 OR VIA OUR CONTACT FORM.

PAYMENT METHODS

- Credit / Debit Cards - PAYPAL - Offline Payments

WHOLESALE INQUIRIES

- Head office +302467306999 contact our offices 

ONLINE STORE

CUSTOMER CARE

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Orestiados 27, Kastoria 52100, Greece

Sustainable Fur

Care for the Planet

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Our product is 100% sustainable as it is naturally dissolvable into the environment as fast as 2 years with the correct exposure to the water in the ground. We also only use cruelty free certified and traceable range fur for our garments.

Leather and fur tanned

using best sustainable practices.

Upcycling

All our garments are recyclable. At any time , if you choose you may give a second life to your garment after consulting with our designers.

Copyright     2019  KDV DICARA LTD  All Rights Reserved